Privacy Policy

Welcome to Zet Casino. We are committed to protecting your privacy and securing your personal information. This Privacy Policy outlines how Zet Casino collects, uses, discloses, and protects your data when you use our website, services, and applications. We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), to provide you with a safe and transparent online gaming experience. By accessing or using Zet Casino's services, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal data.

Zet Casino collects various types of information to provide and improve our services. This information can be broadly categorized as follows:

• Personal Identifiable Information (PII): This includes data that can directly identify you, such as your full name, date of birth, email address, postal address, phone number, and payment details (e.g., credit card information, bank account details). We collect this when you register an account, make deposits, or withdraw funds.
• Account Information: Your username, password, and security questions used to access your Zet Casino account.
• Transaction Data: Details about your deposits, withdrawals, betting history, and other activities on our platform.
• Technical Data: Information about your device, including IP address, browser type and version, operating system, device identifiers, and network information.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and game preferences.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and phone calls.
• Verification Documents: Copies of identification documents (e.g., passport, driver's license), utility bills, or bank statements as required for identity verification and anti-money laundering (AML) purposes.

Zet Casino uses the collected information for various legitimate purposes, including:

• To Provide and Maintain Our Services: This includes managing your account, processing transactions, and enabling you to participate in games.
• To Improve Our Services: Analyzing usage patterns to enhance user experience, optimize game offerings, and develop new features.
• For Security and Fraud Prevention: Detecting and preventing fraudulent activities, money laundering, and other illegal actions to maintain a secure environment for all Zet Casino users.
• For Customer Support: Responding to your inquiries, resolving issues, and providing assistance.
• For Marketing and Promotional Purposes: Sending you information about promotions, bonuses, new games, and other offers that may be of interest to you, where you have consented to receive such communications.
• For Legal and Regulatory Compliance: Fulfilling our legal obligations, including age verification, identity checks, and reporting to regulatory authorities.
• For Personalization: Tailoring your experience on Zet Casino based on your preferences and activities.

Zet Casino processes your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of the contract between you and Zet Casino, specifically to provide you with our gaming services.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which Zet Casino is subject, such as anti-money laundering regulations and licensing requirements.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Zet Casino or by a third party, except where such interests are overridden by your fundamental rights and freedoms. This includes improving our services, preventing fraud, and securing network and information systems.
• Consent: In certain situations, we may ask for your explicit consent to process your data, for example, for sending direct marketing communications. You have the right to withdraw your consent at any time.

Zet Casino may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, customer service, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes specified by Zet Casino.
• Regulatory and Law Enforcement Authorities: We may disclose your information to governmental, regulatory, or law enforcement bodies if required by law, court order, or to comply with our licensing obligations and anti-money laundering requirements.
• Fraud Prevention and Security: We may share data with organizations involved in fraud prevention, identity verification, and risk management to protect our services and users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Affiliates: Your data may be shared within the corporate group to which Zet Casino belongs, for internal administrative purposes and to provide integrated services.

Zet Casino implements robust technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption technology to protect data transmitted between your browser and our servers.
• Access Controls: Strict access controls are in place to limit access to your personal data to authorized personnel only.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized access.
• Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
• Employee Training: Our employees receive regular training on data protection and privacy best practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

As a data subject, you have several rights regarding your personal data processed by Zet Casino, subject to certain conditions and exceptions:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our customer support team.

Zet Casino uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Necessary for the website to function correctly, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: Collect information about how visitors use our website, helping us understand user behavior and improve our services.
• Functionality Cookies: Remember your preferences and choices, such as language settings, to provide a more personalized experience.
• Advertising/Targeting Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of Zet Casino's website.

Zet Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Generally, we retain data for the duration of your active account with us and for a period thereafter as required by our licensing authority and applicable laws, typically five years from the date of account closure, for anti-money laundering and regulatory compliance purposes. After this period, your data will be securely deleted or anonymized.

Zet Casino operates globally, and your personal data may be transferred to, and stored at, a destination outside of the European Economic Area (EEA), including countries that may not offer the same level of data protection as your home jurisdiction. When such transfers occur, we take appropriate safeguards to protect your data and treat it securely in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include using standard contractual clauses approved by the European Commission or relying on the recipient's adherence to an approved code of conduct or certification mechanism.

Zet Casino's services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete that information as quickly as possible. If you believe a minor has provided us with personal information, please contact us immediately.

Zet Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Zet Casino's services after any changes indicates your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our dedicated customer support team. You can reach us via:

• Email: [email protected]
• Live Chat: Available 24/7 on our website.

Our team is committed to assisting you and addressing your privacy-related inquiries promptly and effectively.